Complaints with banking ombudsman increased by 25%

RBI released Annual Report of Banking Ombudsman Scheme for the year 2017-18. Key highlights of the report are : ·         Total complaints received by Banking Ombudsman (BO) in 2017-18 : 163590 [Increased from 130987 during 2016-17 and 102894 during 2015-16]. 24.9% increase in complaints over previous year. ·         Highest complaints (46994) received Read more…